Who to contact?

Who do I contact for information on future reservations?

You can email owners@lacabanabrc.com
However, we recommend Fixed Week owners to log into their owner's account to view future reservations instantly.
If you need additional reservations, you can book these online https://lacabana.com/en/timeShareBookForm and receive an additional 10% discount already incorporated in the rates published online.

Who do I contact if I have a question regarding my Maintenance Fees?

You can email: fees@lacabanabrc.com
If you are logged into your owner's account, click on CONTRACTS/MAINTENANCE FEE for the amount due.

Who do I contact if I need information on amenities that are for sale, restaurant reservations, car rentals, activities on the island etc.?

The Concierge. Please send an e-mail to: lacabanaconcierge@redsailaruba.com

Who do I contact to request access to the website?

The steps to create your owner's account were shared with you in the email confirming your ownership. You should insert your Owner ID number and the names of the owners exactly as we have them listed on the contract.
 

Who should I contact for information related to my membership?

 The Owners Services department at: owners@lacabanabrc.com

Who do I contact if I have more questions on Transfer of ownership?

Send an email to owners@lacabanabrc.com with the subject: TRANSFER OF OWNERSHIP