Dear Owner / Guest:
Thank you for choosing La Cabana Beach Resort and Casino as your vacation destination!
We have put together these important notices to ensure a smooth check-in experience for you at your home-away-from-home. We look forward to your visit!
Check-in Time is 4:00 p.m. If you arrive on an early flight, please come prepared to head to the pool or beach area while you wait for the room to be ready for your check-in at 4:00 p.m. Fill out a Pre-Arrival form and submit it to firstname.lastname@example.org to expedite your check-in process.
Check-out Time is 10:00 a.m. Due to our timeshare structure, the resort cannot accommodate requests for late check-outs. A US$300 penalty fee will be charged if not checked out by the stipulated time of 10:00 a.m.
In-house Credit Policy: Upon check-in, you will be requested to cover the visit cost and leave a credit card deposit of US$250.00 to charge incidentals to your room account (Food & Beverage, Local & International calls) or to cover any other unexpected charges (e.g. damages done in the room or to the property) Additional authorizations to your card will be requested to match your expenses.
❑ We are committed to providing a safe and healthy environment by following the highest standards of cleanliness and sanitation for your protection and peace of mind.
❑ Valid ID is required upon check-in.
❑ Maximum sleeping capacity of our rooms cannot be exceeded. A, B, C, F & D-units sleep a maximum of 4. No privacy in Studios. E-units sleep 6.
❑ Pool towels: Each registered guest will receive 1 pool towel card. Please return all pool towel cards upon check-out. There will be a non-refundable charge of US$ 25.00 for each pool towel card not returned.
❑ RFID wristbands will be issued to each registered guest. It is not allowed to give this wristband to someone else. Wristbands should be returned upon check-out.
❑ All our rooms and enclosed areas are NON-smoking. There will be a non-refundable charge of US$ 300.00 if signs of smoking are detected in the room.
❑ Pets are not allowed anywhere on-premises or in the rooms.
❑ Noise disturbances and/or indecent/unruly behavior including, but not limited to, verbal and/or physical aggression towards other vacationers and/or the staff, or any behavior that disturbs the peace and tranquility offered at the Resort, are not tolerated and may result in eviction following the first warning from our Loss Prevention Officers. As a member, an eviction will be followed by a recommendation to the board for expulsion from the Association with no refunds due!
Cancellation / No Show Policy:
The reservation holder may cancel a rental reservation with no penalty subject to the following:
Summer Season: 7 days before the arrival date. If the reservation is canceled any time after these 7 days or is a No Show, a non-disputable 1-night rate will be charged.
Winter Season: 14 days before the arrival date. If the reservation is canceled any time after these 14 days or is a No Show, a non-disputable 2 nights rate will be charged.
Christmas, New Year, Carnival, or Easter: 21 days before the arrival date. If the reservation is canceled any time between 20 to 15 days before the arrival date, a non-disputable 3 nights rate will be charged. If the reservation is canceled any time after 14 days before the arrival date or is a No Show, a non-refundable charge of the entire stay will be applicable.
Construction in the neighborhood north of our property is scheduled to last through 2022/2023. In 2023, on-site construction of an adult-only pool and a splash pad for the kids will start. More information will be available on our website: www.lacabana.com. We apologize in advance for any inconvenience while we continue to enhance this property for your enjoyment.